I ordered online — when will my order ship?
We are a fairly small operation, and currently we have a small shipping team of 1. Generally speaking, orders ship out on the Saturday after your order has been placed. Orders placed on Saturday and Sunday will usually ship out the following Saturday, but depending on availability may take 1-2 weeks to ship.
I don't know what plant would be best for my house. Can you help me?
Absolutely! At Forage we believe in helping turn your black thumb green. And this means educating our patrons about which types of plants may be best for the space in your home. We always ask for our clients to take a look at their home or business space they want to fill, take some photos, and then we can help guide you.
Did you know we also offer plant consultations & installations?
Can you help guide me on how to repot my Forage plant?
Not only can we help guide you, but if you are shopping in-store we will plant your new plant for you! We want to make sure that any plant that has left our shop is well taken care of, and that means making sure it makes its way into the right soil base and into its new home.
Shopping online and need help repotting? We have also got you covered! Grab yourself a pack of Good Dirt and schedule a plant doctor appointment with one of our plant experts to walk you through the process via video chat!
My plant isn't looking so good. Help!
We do our best to make sure all of the plants leaving Forage are happy and healthy, and we encourage all of our Forage patrons to inspect the plant in our shop. We will provide care instructions and help as much as we can before you leave. But sometimes plants are tricky. If your Forage plant becomes sick, we will gladly put all of our effort in communicating our thoughts on what might be going wrong. You can reach us on our social media pages, or by emailing us at firstname.lastname@example.org for assistance!